Services

Clear Packages for Computers, Servers & Backups

Published pricing and plain packages. Managed IT, Microsoft 365 & Google Workspace help, cybersecurity, remote support, and backup for small and midsize businesses in Victoria, TX and South Texas.

Bundles

Service Bundles

Computer Protection covers the desktops and laptops people use every day ($89 each). Servers are covered under Server Care ($189 each).

Computer Protection

Protection for desktops and laptops so people can work without worry.

What's Included

  • Stops viruses, hackers, and email scams
  • Automatic software updates
  • Watched around the clock, with alerts handled right away
  • Unlimited remote help
  • If remote isn’t enough, the PC gets picked up, fixed at the shop, and brought back. That’s included when a covered computer needs repair
Cybersecurity in Victoria TX →

Server Care & Monitoring

24/7 server care so your systems stay fast, updated, and available.

What's Included

  • Office and cloud servers
  • Updates that keep them running smooth
  • Checks and alerts that catch problems early
  • Expert troubleshooting when something goes wrong
Managed IT Victoria TX →

Data Backup & Recovery

Automatic backups every day. Restore in minutes if disaster strikes.

What's Included

  • Automatic daily backups
  • Restore a single file or an entire system
  • Safe copies stored away from the office
  • Grows with your business, small or large
Backup in Victoria TX →

Microsoft 365 & Google Workspace

Day-to-day help with the cloud tools your office already uses: Microsoft, Google, or a mix.

What's Included

  • Microsoft 365: email, Teams, OneDrive, and everyday admin
  • Google Workspace: Gmail, Drive, Meet, Calendar, and everyday admin
  • New accounts, password resets, and the fixes people need
  • Help moving between Google and Microsoft when it makes sense
Ask about email & cloud help →

How support works

Remote Help First, Onsite When You Need It

Most problems are fixed over a remote connection. If a virus or stubborn popup won’t clear that way, NerdHelpDesk will pick up the PC, fix it at the shop, and put it back. For monthly clients, that pickup and repair is part of the service.

Wi-Fi & Firewalls

Office Wi-Fi and firewalls set up and looked after so people stay connected. That includes Ubiquiti, SonicWall, and Fortinet.

New PC Rollouts & Migrations

Buy guidance, set up new machines, move files and programs, and retire old unsupported PCs.

Vendor & Internet Provider Help

When your software vendor or internet provider points fingers, NerdHelpDesk stays on it and works with them so you don’t have to juggle the calls.

Optional website projects at $125/hr. Rates from $89/computer. Open the Pricing Calculator →

Pricing calculator

Estimate Your Monthly Cost

Same published rates. Mix quantities on the quote page.

$89 /moper computer
$189 /moper server
$12 /moper backup
$125 /hrextra help hours

Owner-operated pricing. No long-term contracts.

Open Pricing Calculator

How it works

Getting Started Is Easy

1

Free Quote Call

NerdHelpDesk talks through your business, your tech, and the headaches. No cost, no obligation.

2

Clear Plan

A plan that fits your needs and budget. You’ll know exactly what you get and what it costs.

3

Setup & Monitoring

Everything gets set up (usually within 1–2 weeks) and monitoring starts right away.

FAQ

Frequently Asked Questions

Straight answers to the questions we hear most.

What does computer protection include?

Desktops and laptops only: antivirus, automatic updates, around-the-clock watch, and unlimited remote help, all for one monthly price per computer ($89).

Do you work with both office servers and cloud setups?

Yes. Office and cloud servers, watched, updated, and kept secure.

How does your pricing work?

$89/computer, $189/server, $12/backup, $125/hr extra help. Owner-operated fair pricing. No long-term contracts. Open the Pricing Calculator →

Do I have to sign a long-term contract?

No. Month to month, no long-term contracts. Easy to reach: many clients just text (“Terry’s email isn’t working…”) and we fix it.

Do you offer support outside of business hours?

Monitoring runs 24/7 and alerts NerdHelpDesk when something looks wrong. Critical issues get handled day or night. Standard hours: Mon–Fri 8:00 AM–5:00 PM.

I'm not very tech-savvy. Will I understand what you're doing?

That’s the point. Plain English. You’ll always know what is being done and why. Call anytime with questions.

How quickly can you start managing our IT?

Most offices are set up within 1–2 weeks: assess, install monitoring, and start protecting right away.

Do you manage Microsoft 365 and Google Workspace?

Yes. Day-to-day Microsoft 365 (email, Teams, OneDrive) and Google Workspace (Gmail, Drive, Meet, Calendar): new accounts, password resets, and admin work. NerdHelpDesk works with the stack you already have, and can help if you ever move between them.

What if you can’t fix it remotely?

Most repairs are done remotely. If that isn’t enough, NerdHelpDesk will pick up the PC, fix it at the shop, and put it back. That’s included for covered machines.

NerdHelpDesk Handles the IT. You Run the Business.

Talk to a real person today. We’ll figure out the right plan together.